Provide guest services for guests of the restaurant.
Receive cash or credit card from customers in payment for goods or services.
Computes bill on P.O.S. System or adding machine, makes change, and issues receipt.
May be required to know value of menu items.
May give cash refunds or credit memorandums as directed by Supervisor/Manager.
Greets and seats patrons.
Coordinates and controls the flow of the Restaurant.
Assigns stations to servers and bus persons.
Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
Interacts between Service Staff and Patrons when difficult situations arise.
Ensures that Service Quality and Standards are followed.
Answer telephone in a professional manner.